Frequently Asked Questions
Find answers to common questions about our products and services
Yes, all our perfumes are 100% authentic and sourced directly from authorized distributors. We guarantee the authenticity of every product we sell.
We offer a 14-day return policy for unopened products. If you are not satisfied with your purchase, you can return it within 14 days for a full refund.
Yes, we offer free delivery within Dubai. For other emirates, delivery fees vary based on location. Check our shipping page for detailed information.
Orders within Dubai are typically delivered within 24-48 hours. Other emirates may take 2-4 business days depending on the location.
Yes, we accept cash on delivery for all orders within the UAE. You can also pay by credit/debit card through our secure payment gateway.
Currently, we operate exclusively online to provide you with the best prices and convenience. However, we are planning to open physical locations in the future.
Store perfumes in a cool, dry place away from direct sunlight and heat. Keep the bottle tightly closed when not in use to preserve the fragrance.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this to track your delivery in real-time.