Privacy Policy
Last Updated: January 2024
01Introduction
Welcome to Zahar Fragrance ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zaharfragrance.ae and use our services.
This policy complies with the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE regulations.
02Information We Collect
Personal Information
We may collect the following personal information:
- •Full name
- •Email address
- •Phone number
- •Delivery address
- •Billing information
- •Payment details (processed securely through third-party payment processors)
Automatically Collected Information
- •IP address
- •Browser type and version
- •Device information
- •Pages visited and time spent
- •Referring website
- •Cookies and similar tracking technologies
03How We Use Your Information
We use your personal information for the following purposes:
- •Processing and fulfilling your orders
- •Communicating with you about your orders and inquiries
- •Sending promotional emails and newsletters (with your consent)
- •Improving our website and services
- •Preventing fraud and ensuring security
- •Complying with legal obligations
- •Analyzing website usage and customer preferences
04Legal Basis for Processing
Under UAE Federal Law No. 45 of 2021, we process your personal data based on:
05Data Sharing and Disclosure
We may share your information with:
We do not sell your personal information to third parties.
06Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- •SSL/TLS encryption for data transmission
- •Secure payment processing through PCI-DSS compliant providers
- •Regular security audits and updates
- •Access controls and authentication
- •Employee training on data protection
- •Secure data storage in UAE-compliant facilities
07Your Rights Under UAE Law
Under UAE Federal Law No. 45 of 2021, you have the following rights:
To exercise these rights, contact us at: privacy@zaharfragrance.ae
08Cookies and Tracking
We use cookies and similar technologies to:
- •Remember your preferences
- •Analyze website traffic
- •Improve user experience
- •Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
09Data Retention
We retain your personal information for as long as necessary to:
- •Fulfill the purposes outlined in this policy
- •Comply with legal, accounting, or reporting requirements
- •Resolve disputes and enforce agreements
Typically, we retain customer data for 7 years in accordance with UAE commercial laws.
10International Data Transfers
Your data is primarily stored and processed within the UAE. If we transfer data outside the UAE, we ensure appropriate safeguards are in place as required by UAE law, including:
- •Standard contractual clauses
- •Adequacy decisions
- •Your explicit consent
11Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12Marketing Communications
With your consent, we may send you promotional emails about:
- •New products and collections
- •Exclusive launches and events
- •Fragrance tips and guides
- •VIP experiences
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
13Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- •Posting the updated policy on our website
- •Updating the "Last Updated" date
- •Sending email notifications for material changes
14Contact Information
For questions, concerns, or to exercise your rights regarding your personal data, please contact us:
Zahar Fragrance
Email: privacy@zaharfragrance.ae
Phone: +971 50 886 6086
Address: Dubai, United Arab Emirates
Website: zaharfragrance.ae
15Complaints
If you believe your privacy rights have been violated, you have the right to lodge a complaint with:
UAE Data Protection Authority
Website: www.tdra.gov.ae
Or contact us first to resolve the issue directly.
Consent
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use our services.