Terms & Conditions
Last Updated: January 2024
1. Agreement to Terms
By accessing and using zaharfragrance.ae ("Website"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Company Information
Business Name: Zahar Fragrance
Location: Dubai, United Arab Emirates
Website: zaharfragrance.ae
Email: info@zaharfragrance.ae
3. Products and Services
We sell authentic luxury perfumes and fragrances. All products are:
- 100% authentic and genuine
- Sourced from authorized distributors
- Subject to availability
- Accurately described to the best of our ability
4. Pricing and Payment
- All prices are in UAE Dirhams (AED)
- Prices include VAT as required by UAE law
- We reserve the right to change prices without notice
- Payment must be made at the time of order
- We accept major credit cards and secure payment methods
5. Delivery
Delivery Areas: We deliver across the UAE including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Delivery Times:
- Dubai: Same-day or next-day delivery
- Other Emirates: 1-3 business days
Delivery times are estimates and may vary due to circumstances beyond our control.
6. Returns and Refunds
In accordance with UAE Consumer Protection Law:
- Products can be returned within 14 days of delivery
- Products must be unopened and in original packaging
- Proof of purchase is required
- Refunds will be processed within 14 business days
- Shipping costs are non-refundable unless product is defective
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Zahar Fragrance and protected by UAE and international copyright laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the maximum extent permitted by UAE law, Zahar Fragrance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Contact Us
For questions about these Terms and Conditions:
Email: info@zaharfragrance.ae
Phone: +971 50 886 6086
